Our Services

Tier I 

A basic home automation service call typically includes the following:

1. Initial Assessment: The service technician will visit your home and assess your current home automation setup, if any. They will understand your specific needs and requirements.

2. Troubleshooting: If there are any existing issues or malfunctions with your home automation system, the technician will identify and troubleshoot them. This may involve testing different components, checking connections, or inspecting the software 

Tier II

1. Initial Assessment: The service technician will visit your home and assess your current home automation setup, if any. They will understand your specific needs and requirements.

2. Troubleshooting: If there are any existing issues or malfunctions with your home automation system, the technician will identify and troubleshoot them. This may involve testing different components, checking connections, or inspecting the software.

3. Repairs: If any components or devices in your home automation system require repairs, the technician will address them during the service call. They may replace faulty parts, fix wiring issues, or update software as needed.

4. System Configuration: The technician will ensure that your home automation system is properly configured to meet your preferences. This can include setting up schedules, adjusting settings, or integrating different devices within the system.

Tier III

1. Initial Assessment: The service technician will visit your home and assess your current home automation setup, if any. They will understand your specific needs and requirements.

2. Troubleshooting: If there are any existing issues or malfunctions with your home automation system, the technician will identify and troubleshoot them. This may involve testing different components, checking connections, or inspecting the software.

3. Repairs: If any components or devices in your home automation system require repairs, the technician will address them during the service call. They may replace faulty parts, fix wiring issues, or update software as needed.

4. System Configuration: The technician will ensure that your home automation system is properly configured to meet your preferences. This can include setting up schedules, adjusting settings, or integrating different devices within the system.

5. User Training: If you're new to home automation or have recently upgraded your system, the technician will provide you with a basic understanding of how to use and control your automated devices. They may walk you through the user interface, demonstrate functionalities, and answer any questions you may have.

6. Recommendations: Based on their assessment, the technician may offer suggestions or recommendations for optimizing your home automation system. This could include adding new devices, upgrading equipment, or implementing additional features to enhance your automation experience.

7. Follow-up Support: After the service call, the technician may provide you with contact information or resources for any further assistance or support you may need in the future.

Our most popular   

A monthly service plan for home automation can be tailored to fit your unique needs. It typically includes the following:

1. System Monitoring: This service ensures that your home automation system is continuously monitored for any issues or malfunctions. It can include real-time monitoring of devices, sensors, and security systems to detect any abnormalities.

2. Technical Support: A monthly service plan often provides access to technical support. This means that you can reach out to a support team for assistance with troubleshooting, resolving technical issues, or answering any questions you may have regarding your home automation system.

3. Remote Access and Control: Many service plans offer remote access and control features, allowing you to manage your home automation system from anywhere. This includes the ability to control devices, adjust settings, and monitor your home remotely using a smartphone, tablet, or computer.

4. Software Updates: Regular software updates are crucial to ensure the optimal performance and security of your home automation system. A monthly service plan may include automatic software updates to keep your system up-to-date with the latest features and enhancements.

5. Equipment Maintenance: Depending on the service plan, routine maintenance of your home automation equipment may be included. This can involve inspecting and cleaning devices, replacing batteries, updating firmware, and ensuring that everything is functioning properly.

6. Customization and Integration: A monthly service plan may provide options for customization and integration of additional devices or features into your existing home automation system. This allows you to expand and enhance your automation capabilities to better suit your unique needs.

7. Service Discounts: Some service plans offer discounts on repairs, upgrades, or additional equipment purchases. This can help you save costs in the long run, especially if you require any repairs or want to expand your home automation setup.

It's important to note that the specific offerings of a monthly service plan can vary depending on the provider and the level of service you choose. Be sure to review the plan details and select one that aligns with your specific requirements and budget.